What is your returns an exchanges policy?
What kind of metal are you working with?
Most pieces are sterling silver, however jewelers brass and copper are options to accent a piece.
What is your turn around time?
It depends on how many paid orders are ahead of yours. It can take anywhere from 1 week to 6 weeks in the holiday time to complete an order. If you are working on a deadline, please contact me with estimated completion dates.
How does the photo piece process work?
You can e-mail me a j.peg of what you'd like set and I can let you know what shape frames will work for the picture. From there we can design something specific for you.
How many characters will fit on a mommy stacker band?
Approximately the band will fit 20 characters per side (including spaces and points), there are 2 stampable sides to work with. Of course, different size rings will allow for more or less room.
Can I add another band to my stacker bands at a later date?
YES! Each stone sits above the band, so other rings can be easily added, however I don't suggest gong over 4 band.
Are your pieces one of a kind?
Each piece is handcut and formed and stamped by me, so even the same pieces will all be slightly different. I reserve the right to reproduce any piece I've designed, however if you send in a unique sketch that is of your design for me to create (not one based off of my designs), it will not be remade.
How do you ship?
I ship insured through the USPS.
What forms of payment do you take?
I accept payment through PayPal. This offers you a secure way to use a credit card online, it is not necessary to have a PayPal account as you can pay as a guest.
If I am looking to have a piece designed, what do I do?
You can contact me through e-mail at firstname.lastname@example.org and let me know what you'd like. With your information, I can send sketch ideas for approval and we can work together to get exactly what you'd like.
What kind of stones do you set?
I use precious and semi-precious stones. On occassion I will use lab created for someone looking for a larger precious stone in order to keep cost down. I do not work with other people's stone, Turquoise, Pearl, and Opal.
Do you work in gold?
I do, please e-mail for a quote.
Do you ever have specials?
I do and you can keep up with what I've got going on by visiting me on Facebook at or sign up for my weekly e-mail newsletter.
Do you ship outside of the US?
Yes I do, however please note buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
How do I figure out my ring size?
Please be sure to verify your ring size throuhg a jeweler. If you are planning to stack 3-4 bands together, you will need to be sized with a wide band sizer as the thicker the ring the larger size it will have to be, to be worn comfortably in most cases. There is no easy way to size the stacker once it's made, in some cases it can be stretched to make it larger. In this case the buyer would be responsible for shipping the ring here and shipping cost back. To make a stacker smaller, buyer is responsible for shipping both ways and there is a $35 charge per stone to resize due to the work and material involved.
How do I know what will fit on my Mommy Stacker band?
If there is any question about stamping that will fit, please contact me prior to ordering. Once ordered and created, I will send an image after the stamping process to triple check all information is correct before continuing.
How do I care for my jewelry?
All of my pieces are primarily sterling silver with a hint of copper or brass in some designs. The best way I've found to care and clean my work is with baking soda mixed with water into a paste form. Rub on the jewelry with your hand or a toothbrush and rinse with water. This is also safe for the types of stones that I use. If you plan on storing your jewelry for some time, you can put it in a zip lock back which will slow the tarnishing as it is oxygen on silver that speed up the tarnishing process.
Do you Gift wrap?
Each piece is wrapped in tissue paper and placed inside a kraft colored jewelry box with my Courtney Marie logo stamped on top. If you are ordering (and sending) as a gift, I would be happy to wrap the box in white tissue paper with a ribbon and include a person note. Please be sure to enter this information in the notes when ordering.
I see something I like but would like it a bit different, can you do that?
Of course! Simply message me with what you are wanting and I would be happy to sketch out some ideas to be sure we are on the same page.